Job Purpose
- Ensure outstanding support to sales team in timely and effective manner, by adhering to policies and standards to achieve highest productivity and efficiency levels.
Key responsibilities
- Prepare regular reports to management on segments’ performance, growth, opportunities, and customer migration.
- Share the campaigns results with sales manager/country manager.
- Provide sales teams with visitations coverage to sales teams (on weekly, monthly, and quarterly basis).
- Send visits and calls reports to the sales teams on weekly basis.
- Send communications reports to sales team on weekly basis.
- Send opportunities reports to sales team on weekly basis.
- Send new leads reports to sales team on monthly basis.
- Send e-Tool implementation reports to sales team.
- Approve new accounts in the Salesforce system.
- Maintain proper placement of customers in their respective segments.
- Review and maintain customer segmentation.
- Review and update customers’ data integration accurately.
- Adhere to company HSSE, compliance and sustainability corporate policies.
- Drive and monitor customer growth through monitoring customer productions and leads.
- Share the monthly performance of each team member with sales team.
Job Requirements:
- Bachelor’s degree Holder (Business Administration/ Logistics/ Supply chain Major Preferably).
- 1 – 2 Years of experience in CRM.
- Fluency in English is a MUST.
- Strong Knowledge in Microsoft Office (Excel, Outlook).
- Excellent Communication Skills: Verbal and Written in English.
Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
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