- Deliver superior quality user service on every call.
- Checks mail, fax and internet mail to provide customer assistance
- Manages computer/on-line guidelines for the purpose of responding to customer queries..
- Communicates with customer on the phone or using written correspondence to take care of concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Follows escalation procedures as needed.
Job Type: Full-time
Salary: Php18,000.00 - Php21,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Tips